FAQ

HOW DO I BOOK MY SESSION? You are in the right place! You can get started online and then we will reach out to set up a complimentary planning call.

If you have questions that you want answered before you get started, please call the studio at at 734-834-6004 or use or contact form to send us an email. We do our best to answer all inquiries by 7pm on the day the inquiry was received. If you reach out in the evening, we will get in touch the next morning.

A $200 deposit is required to hold your session date. This deposit is nonrefundable, but it is transferrable should you need to reschedule. You can pay online when booking your session or you can send a check to the studio.

 

WHAT HAPPENS IF MY CHILD GETS SICK? We completely understand that these things happen. If you or your child is sick, please reschedule your session. We appreciate 48 hours notice whenever possible (including a heads up that things aren't looking so good). Likewise, if a toddler (or anyone else for that matter) ends up with a large bruise or scratch on the face, we may need to reschedule. Please let us know and we will talk through the possibilities.

WHAT IF IT RAINS? Many of our families chose to be photographed outdoors, so the weather certainly has to be considered. We don't want to take a chance with your session, so if rain or heavy winds are in the forecast, we will reschedule your session for a day works for you. We can also consider indoor options or you can grab your rain boots and umbrellas and get ready to jump in mud puddles!

Rain and bad weather does not impact studio sessions. It's one of the benefits of working indoors!

WHERE DO YOU PHOTOGRAPH FAMILIES? Once you book your session, we will work with you to pick out a location that compliments your style and personality. Our studio is located in Chelsea, Michigan and we use this location (indoors and out) plus areas around our studio but we have a lot of locations ideas in the Chelsea and Ann Arbor areas. Although it is often overlooked, your home or property may be the perfect location for a completely personalized experience.

DO YOU TRAVEL OUTSIDE OF CHELSEA AND ANN ARBOR? Absolutely! We are available for destination outside of the Ann Arbor area. We love traveling with you to photograph family reunions. Beginning in the summer of 2017, we will be offering a limited number of beach sessions in the Traverse City area. Please call for booking information and details.

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SOMEONE IN MY FAMILY HAS SPECIAL NEEDS. CAN YOU WORK WITH US? Absolutely. Michelle has experience photographing individuals with autism, physical and intellectual disabilities, and life threatening illnesses. She promises to see the light and not the limitation.

CAN I GET JUST THE DIGITAL FILES? Yes, all of our sessions offer a digital option, but most of the families we work with choose collections with prints and art work. That way you get the beautiful products that you love, and the digital files of the images in your order are included at no charge. It's the best of both worlds!

HOW MUCH DO PEOPLE TYPICALLY SPEND ON THEIR PORTRAITS? That entirely depends on how you want to show off your photographs. The first thing we will do is send you some pricing information including some of the most popular ways our clients put together packages. Every family is unique, so we will help you pick out exactly what you want without pressure or stress.

Go ahead. Let's start planning. There's no obligation, but we hope you love what you see.

Ready to shine?

PURE JOY
Tell us about your kids and why they make your heart melt. We will send out the pricing information you need to get started,
and we will reach out to set up a complimentary 20 minute planning call.
We can't wait to begin!